Pan India Delivery Available
Shipping Options
Returns and Exchanges
At Solution we want you to be completely satisfied with your purchase. If you are not satisfied with your order you have two options for return or exchange. You can simply bring your order in its original packaging accompanied by the original.
- Dedicated secure facilities
- Customs clearances
- Online inventory reporting
- Full order management & back office integration
Shipping Policy
Shipping Policy – CottonFry
At CottonFry, we aim to deliver high-quality home furnishing products to your doorstep in a safe and timely manner. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing Time
- Orders are usually processed within 1–2 working days after confirmation.
- During sales or high-order periods, processing may take a little longer.
- You will receive an email/SMS update once your order is packed and shipped.
2. Delivery Time
Delivery time depends on your location:
- Metro cities: 3–5 working days
- Other cities: 5–8 working days
- Remote areas: 7–10 working days
Delivery timelines may vary due to courier delays, weather, or unexpected issues.
3. Shipping Charges
- Shipping charges (if any) will be shown at checkout.
- Free shipping may be offered during special sales or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking link.
- You can track your package anytime until it reaches your address.
5. Incorrect Address
- Please make sure your shipping address and phone number are correct while placing the order.
- CottonFry is not responsible for delays or non-delivery caused by an incorrect or incomplete address.
6. Courier Partners
We ship through trusted and reliable courier companies to ensure safe and fast delivery.
7. Delivery Attempts
- Our courier partner will make up to 3 delivery attempts.
- If all attempts fail, the package may be returned to us.
- You may need to pay re-shipping charges if the package is returned due to unavailability.
8. Damaged or Tampered Packages
If you receive a package that looks damaged or tampered, please:
- Take photos and videos immediately
- Do not use the product
- Contact us within 72 hours
This helps us investigate and resolve your issue faster.
9. International Shipping
Currently, we do not offer international shipping.
We deliver only within India.
10. Contact Us
If you have any questions about shipping or your order status, contact us at:
📧 manufacturer.delhi@gmail.com